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Summary of Gotham Steel Customer Service Calls

25 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
02:15 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Gotham Steel to Ask about:

Return/ Replace:

  • “Return was processed incorrectly”
  • “If return was processed”

Product/ Service quality:

  • “Quality of the pots”

Cancellation:

  • “To cancel an order that I made on the 22nd”

Other:

  • “Ruined pot”
  • “Pan”
  • “To make sure it's safe to order”

About Gotham Steel

Top 5 Gotham Steel Products

Frying Pan

Top 5 Likes about Gotham Steel

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Summary

Gotham Steel specializes in manufacturing non-stick cookware. The company is headquartered in Wallingford, Connecticut, United States. Gotham Steel offers titanium ceramic fry pans. They are safe for use with metal utensils. The Gotham Steel pans are also dishwasher and oven (up to 500°C) safe. No oil or butter needed. Available payment options are Visa, MasterCard, American Express, and PayPal. The company accepts returns within 90 calendar days of receipt for a full refund. Shipping charges are covered by consumers. Gotham Steel ships their merchandize across the United States and Canada via UPS carrier. Customer service is provided by phone and by e-mail during normal business hours.

Gotham Steel reviews and complaints

Gotham Steel is ranked 195 out of 1528 in Equipment category

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