Wynesta M

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Verified Reviewer

Yes doesn't met the quality that it says that it does. Burns on medium heat and leave stains inside the pot as well on the outside. When this supposed to be the new improve set. I will not recommend

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Cooking and this large pot that you'll talk about just burn and stuck everything that I had in it. Even after scrubbing I couldn't get that burnt out finally it's out but it's still sticking. So it's garbage. So if a ten year warranty I don't see it last another 6 month. Because you can't get the stains out of them
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Loss:
$120

Preferred solution: Price reduction

User's recommendation: I will not. Let them see the advertisement for themselves

Melanie V Mqu

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Verified Buyer

It says you don't have to use oil or butter & it's nonstick

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Gotham Steel - It says you don't have to use oil or butter & it's nonstick
Gotham Steel - It says you don't have to use oil or butter & it's nonstick - Image 2
2nd time I used them without putting a little oil in it my eggs stuck & I had it on low heat. I won't purchase them again
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Loss:
$99
Cons:
  • Stuff sticks in them

Preferred solution: I'm not sure I threw the package material away so I can't take it back to the store. I guess I'm just out the $99.00 I spent

User's recommendation: Not to buy

Featured
Herman B Eig

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Verified Reviewer

I spent all of that money on junk

Gotham Steel - I spent all of that money on junk
I was so happy to get my blue Gotham steel pans because I knew they were non-stick after a week of cooking and my skillet I could not get it clean after 2 weeks I had to keep soaking them and scrubbing them I couldn't believe my eyes I was making all these payments $54 a month five payments and the pans are nothing but junk nothing but junk they just stick stick stick nothing comes out everything stick so I recommend people to complain to get them off the market cuz they're lying about them!
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Loss:
$240
Pros:
  • Look good
Cons:
  • Non-scratch claim is fraud
  • No hot handles
  • After that they are almost useless

Preferred solution: Full refund

User's recommendation: DO NOT BUY THESE PANS

Glo C Kbj

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Verified Buyer
|

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Verified Reviewer

Pissed about the bottom of these pans

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Gotham Steel - Pissed about the bottom of these pans
Gotham Steel - Pissed about the bottom of these pans - Image 2
Gotham Steel - Pissed about the bottom of these pans - Image 3
Updated by user Oct 10, 2023

This is the second set of Gotham Steel that I have received and it's the same. The quality of the pans are not worth the price I paid. Sorry not sorry

Updated by user Sep 26, 2023

I'm not sure because I love the way it cook my food

Updated by user Sep 25, 2023

I received an exchange but the samething happened to the bottom of those pans too.

Original review Sep 25, 2023
I purchased the 10 piece gotham steel pans only 3 months ago. I use them on a gas stove, now I can't hang them up anymore because the bottom is scratch. There should be some sort of warning about using them on gas stove. I'm very disappointed because my pots always has been a showcase in my kitchen. Now those are in the cabinet.
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Preferred solution: Price reduction

User's recommendation: Do not purchase if you have a gas stove

Chereka C

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Verified Reviewer

Quality of what I received

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Pans aren't good quality had a replacement dry sent one I opened it there are pieces missing and I haven't received my missing pieces yet
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Preferred solution: Full refund

Anonymous
map-marker Brooklyn, New York

Only had them for 2 years. They are not scratch proof

I would like to know about the 10 years wareanty . Because i have my set for 2 years and they have scratches on the bottom showing black coating
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Resolved
Helen H Qkz

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Verified Reviewer

Resolved: Missing pieces

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Updated by user Dec 16, 2023

Company fixed the issue and I have been provided with apology.

Original review Dec 09, 2023
I didn't not get plastic container that went with the set of pots and pan please send them to me at 9180 Hellenic way apt 103 Semmes al 36575
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Preferred solution: Container red and clear that was part of my order I didn't get them

1 comment
Guest

Not at all a good deal for your money. Made very cheap and thin metal handels get very hot....

I stupid can Gotham Steel to put in thier suggested instructions to only cook on low to medium heat.....Really can't cook on high heat? If not it is not true cookware. Another misleading fact is all the commercials show this big fry pan that is super exaggerated in size..

This set looks like a child's play ware...... Not recommend to buy period.....

Herman B Eig

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Verified Reviewer
| map-marker Swanton, Ohio

Because I couldn't give it a zero

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The handles are so damn hot you can't touch him you have to get a tile or a mitten and I still can't get some of the stains out of my pots

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User's recommendation: Do not buy

Erielle Yhu

Received a pot with broken handle

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The pot received had broken handles may need to be packed with peanut or some sort of foam protection
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Preferred solution: Replaced

Laura L Opv

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Verified Reviewer

This is a poor quality fry pan

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Gotham Steel - This is a poor quality fry pan
This is a poor quality fry pan. The nonstick finish comes off the inside of the pan looks like the finish has come off. I can't use it anymore because I am afraid it will contaminate the food,
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Loss:
$20
Pros:
  • Looks good when you first get it
Cons:
  • Pans stick after couple months

Preferred solution: Full refund

User's recommendation: Dont spend the money you will need to replace it with something better

Chereka C

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Verified Reviewer

The pots are nothing like advertised they scratch they get discolored I really wasted my money I wish they could send me another color like black so when they get discolored you won’t see it as much

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The quality of the merchandise is poor the tops never come clean food water and everything else gets trapped in the top these pans are the worse
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Cons:
  • Scratch the top never come clean and pit get discolored

Preferred solution: Full refund

User's recommendation: It’s not worth the money

Anonymous
map-marker Upton, Massachusetts

Hi just need my copy receipt

Hi , Im bought the pans ,but I'm not satisfied with one that, said very clearly that no food stuck and do need to use oil .I called but those who answered me didn't find my. registration and didn't even help me solve the problem .so please help , I'm really disappointed with Gotham's product.
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Mary jo H Sxb

I bought the 10 piece cookware set and got 9 pieces. The strainer was not in the package

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No help from customer service. A 10 piece set was purchased and the strainer was not included.I am very dissatisfied!
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Preferred solution: Deliver product or service ordered

Jolisa Met

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Costumer complaint

Gotham Steel - Costumer complaint
Gotham Steel - Costumer complaint - Image 2
I received my Gotham steel pan in the mail by UPS the box was undamaged but the inside the brim to the lid of the pan as dented so it's circular and it's got four creases around the circle and the bottom of the pan has a scratch and I would like to have it replaced
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Anonymous
map-marker Newport News, Virginia

Horrible

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Gotham Steel - Horrible
Mostly false advertising. I purchased the copper set with the granite inside. I hate it. Eggs do stick to the pan while on low heat. The handles get hot while cooking on the stovetop. The inside of my pans are scratched up just from lite cooking. One of my pots leak will filled up. It's ridiculous there's only a 30 day money back guarantee, seeing as how I didn't need to utilize all of my pots within the first 30 days to determine it was already damaged. They do clean easy. However I wished I never purchased. Pan is currently soaking because they got stuck while trying to cook scrambled eggs.
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User's recommendation: Do not purchase. There are better products out there.

Jolisa Met

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Verified Reviewer
| map-marker Minneapolis, Minnesota

Costumer complaint

Gotham Steel - Costumer complaint
Gotham Steel - Costumer complaint - Image 2
Gotham Steel - Costumer complaint - Image 3
Yes the pan came dented and the lid and chipped I actually use the pan regardless of the damage but I still would like the lid replaced
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